Related posts:
Related posts brought to you by Yet Another Related Posts Plugin.
]]>Related posts:
Related posts brought to you by Yet Another Related Posts Plugin.
]]>Related posts:
Related posts brought to you by Yet Another Related Posts Plugin.
]]>Related posts:
Related posts brought to you by Yet Another Related Posts Plugin.
]]>The following 10 tips will reduce the amount of time, money and headaches that can occur during a VoIP roll out:
BUY TIME: Anticipate problems even if it appears the VoIP deployment will be a smooth one. Things don’t always happen as planned, so add a buffer into your plans. For example, one business ordered an OC-3 circuit from their carrier, which took an extra six months to install. The business had to get by with a DS-3, which was a lot less bandwidth than they wanted.
GET EVERYBODY ON BOARD: Assign business-unit leaders to oversee the VoIP project team so they know the details and can communicate them to their employees. This reduces the switchover time as well as reduces user training.
KNOW WHAT YOU’VE GOT: Educate yourself on what your business’ network infrastructure consists of. Find out what hardware you have and whether it will support technology that can improve voice quality.
TEST PHONE COMPATIBILITY: Make sure all the desktop phones have power and switching (PAS) capabilities and can be powered via standard Power over Ethernet (PoE, 802.3af is the IEEE standard). The phones also need to have built-in LAN switch ports, which will enable a single LAN cable to support a desktop PC and IP phone. If Gigabit Ethernet is also required, be sure the IP phone port has 1000Mbps.
BANDWIDTH CONTROL: If testing shows a need to increase bandwidth, consider upgrading from Fast Ethernet to Gigabit Ethernet. Even if an upgrade seems like too much right now, forecast if an increase in network traffic will be on the horizon which could warrant such an upgrade.
USE THE RIGHT CODEC: To reduce the amount of bandwidth VoIP service requires, businesses have a selection of codecs to choose from that take the voice stream and encode it for transmission over network wires. While codecs can be as little as 8Kbps or as much as 64Kbps, businesses need to listen to a variety of them to determine which ones produce acceptable quality. If bandwidth is limited, it’s important to choose the codec that is the most acceptable and uses the least amount of bandwidth.
DIALING 911: It’s important to know emergency personal can’t trace calls placed on a VoIP service. While the VoIP knows its IP address, it doesn’t know its physical location. The phone could be anywhere and moved from one network jack to another. Because of this, emergency personnel could be sent to the wrong place. To avoid this problem, it’s recommended you tie phones up to an analog phone line if you can.
SIMPLIFY TRAINING: Large VoIP roll outs require large numbers of users that must be trained to use the new phones. Documentation is very important. Using pictures with instructions, such as, “Here’s your network connector, here’s the back of your phone, now plug them into each other.” Also, having a list of FAQs helps reduce help desk calls.
GATEWAY TO SAVINGS: Consider limiting the deployment of IP phones to desktops, leaving other areas such as fax machines, hallways, loading docks or exam rooms with low-cost analog handsets with analog-to-IP gateways, for connecting the traffic to the VoIP network.
CONSIDER SOFT PHONES: Use these for certain types of employees, such as tech-savvy users or those who regularly work from different locations, i.e., branch offices, home offices or on-site with customers.
REMOTE CONTROL: Determine how remote management applies to your IP PBX. Can the same tools be used on your IP PBX or call server to remotely manage, reboot and configure mail, files, and print servers?
In summary, plan ahead when considering a roll out of VoIP technology at your place of business. Nothing is more of a killer to a business, than wasting time and, most importantly, money on poorly planned ideas. Do your homework!
For more information about getting the lowest price on a VoIP, T1 Line, Ethernet, MPLS or OCx Circuit, each with a Low Price Guarantee, from over 30 first-tier and top-tier carriers, from the agency that won the 2008 “Carrier of the Year” award at the National Telecom Association conference, please visit http://www.usavetelecom.com
Related posts:
Related posts brought to you by Yet Another Related Posts Plugin.
]]>
By Calvin Azuri, TMCnet Contributor Eloqua will be providing these affected organizations with a high-impact, no-risk migration path to the Eloqua platform.
“Change is always disruptive, but in this particular case, because Oracle purchased Market2Lead’s intellectual property only – and not its customer contracts – change is particularly unsettling to Market2Lead clients,” said Joe Payne, CEO of Eloqua. “We are responding to these marketers’ concerns with a program specially designed to meet their needs.”
All the Market2Lead clients will be offered, a transition program including a free SmartStart program and a six-month, money back guarantee on all subscription fees, by Eloqua. Eloqua SmartStart will help reduce time-to-value to just five days, which is three weeks faster than any other provider. Hence it will minimize the campaign interruption for Market2Lead clients, and at the same time money back guarantee will eliminate any perceived risk associated with the transition.
Webtrends has recently switched from Market2Lead to Eloqua platform. Jascha Kaykas-Wolff the Vice President of Marketing, Webtrends mentioned, “Eloqua provided the support we needed to get up-and-running quickly, and the technology required to demonstrate measurable success immediately. They address things marketers need most – measurable results and best practices.”
All the marketers are provided by Eloqua with an end-to-end, fully integrated marketing automation platform which will help attain success. Eloqua clients also have access to an energetic community of more than 35,000 users spread around the world to exchange ideas, collaborate and network through an online customer portal.
Eloqua has its headquarters based in Vienna, Virginia and its offices are located in Toronto, London, Singapore and all throughout North America. To make its customers the best marketers in the world is Eloqua’s mission. Thousands of customers from large companies like Aon, Fifth Third Bank, Dow Jones, Fidelity, Seagate (News – Alert) and Sybase rely greatly on the power of Eloqua for execution, automation and measuring programs that will generate revenue.
Calvin Azuri is a contributing editor for TMCnet. To read more of Calvin’s articles, please visit his columnist page.
Edited by Marisa Torrieri
» More Contact Center Solutions Community Stories Product Solutions
View the Original article
No related posts.
Related posts brought to you by Yet Another Related Posts Plugin.
]]>Jun 02, 2010 (Close-Up Media via COMTEX) — ActionPacked! Networks announced that the American Foundation for the Blind (AFB) has selected the company’s LiveAction software to monitor and manage the configuration and quality of service (QoS) of the foundation’s nationwide Cisco-based network.
Power and Cooling Capacity Management for Data Centers Learn more, download free white paper.Deploying High-Density Zones in a Low-Density Data Center Learn more, download free white paper.Selecting an Industry-Standard Metric for Data Center Efficiency Learn more, download free white paper.Preventing Data Corruption in the Event of an Extended Power Outage Learn more, download free white paper.Guidance for calculation of efficiency (PUE) in real data centers Learn more, download free white paper.Implementing Energy Efficient Data Centers Learn more, download free white paper.Cooling Strategies for Ultra-High Density Racks and Blade Servers Learn more, download free white paper.
AFB chose LiveAction as part of its strategy to manage its entire network in-house in order to provide more responsive service for its employees and web site visitors, especially those who are blind or visually impaired.
“We used to outsource all of the company’s network management, but service providers could not keep up with our needs,” said AFB Systems Engineer Roberto Hernandez. “In addition to providing basic network services, we evaluate and test many new technologies for the blind and this requires very frequent and accurate adjustments of our network.
View the Original article
Related posts:
Related posts brought to you by Yet Another Related Posts Plugin.
]]>Jun 02, 2010 (Close-Up Media via COMTEX) — IJJ Corporation announced that the company’s subsidiary, TelecoTech, is able to offer a new Voice over IP (VoIP) faxing service by integrating Digium’s Fax For Asterisk commercial facsimile (Fax) termination and origination solution.
Power and Cooling Capacity Management for Data Centers Learn more, download free white paper.Deploying High-Density Zones in a Low-Density Data Center Learn more, download free white paper.Selecting an Industry-Standard Metric for Data Center Efficiency Learn more, download free white paper.Preventing Data Corruption in the Event of an Extended Power Outage Learn more, download free white paper.Guidance for calculation of efficiency (PUE) in real data centers Learn more, download free white paper.Implementing Energy Efficient Data Centers Learn more, download free white paper.Cooling Strategies for Ultra-High Density Racks and Blade Servers Learn more, download free white paper.
According to a release, Digium’s Fax For Asterisk is designed to enhance the capabilities of TelecoTech’s OfficeIP PBX services. Fax For Asterisk provides network faxing, or three in one (Print/Fax/Scanner) services, across the Internet. The Fax For Asterisk solution reduces the cost of faxes between 30 to 50 percent of current conventional analog line costs for national services. TelecoTech plans to install the fax feature on all existing customer’s PBX service and will soon start offering fax services across the Internet as a subscription service through a variety of Internet Providers.
OfficeIP PBX is a VoIP system composed of four to twenty-four IP-phones, providing IP-Internet Digital and Public Switched Telephone Networks (PSTN). OfficeIP is a portable, cost effective business solution with over nineteen features, including, Interactive Voice Response (IVR), Call Recording, Three-way Calling, Call Waiting, Caller ID, amongst others.
View the Original article
Related posts:
Related posts brought to you by Yet Another Related Posts Plugin.
]]>(EMBIN (Emerging Markets Business Information News) Via Acquire Media NewsEdge) BT has announced the worldwide availability of its IP Exchange platform, the wholesale service that enables communications providers to seamlessly connect VoIP to VoIP and VoIP to traditional voice calls. This is the first BT Wholesale service designed specifically for the global communications market.
Power and Cooling Capacity Management for Data Centers Learn more, download free white paper.Deploying High-Density Zones in a Low-Density Data Center Learn more, download free white paper.Selecting an Industry-Standard Metric for Data Center Efficiency Learn more, download free white paper.Preventing Data Corruption in the Event of an Extended Power Outage Learn more, download free white paper.Guidance for calculation of efficiency (PUE) in real data centers Learn more, download free white paper.Implementing Energy Efficient Data Centers Learn more, download free white paper.Cooling Strategies for Ultra-High Density Racks and Blade Servers Learn more, download free white paper.
The service, which is already being used by over 100 fixed line and mobile operators in the UK, is now available from anywhere in the world. Customers can connect to BTâ
View the Original article
Related posts:
Related posts brought to you by Yet Another Related Posts Plugin.
]]>Related posts:
Related posts brought to you by Yet Another Related Posts Plugin.
]]>